Blog

The latest news and updates from Be My Eyes in one place.

Alt-text: Four smartphone screens are displayed to demonstrate the user experience walk-through of connecting with Be My AI™ via Microsoft’s Specialized Help profile in the Be My Eyes app. The first smartphone screen on the far left shows the Microsoft company profile in Be My Eyes. The second smartphone screen shows the screen that appears when a blind user selects “Chat with Be My AI.” Be My AI™ sends a message to the users that reads, “Hello! This is Be My AI™ from Microsoft. How can I assist you today?” The third screen shows the conversation with Be My AI™ continued, where a user asks, “How do I disable Microsoft Outlook?” The fourth and final smartphone screen shows the smartphone camera pointing its rear-facing camera onto a Microsoft Outlook inbox on a computer desktop screen.
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November 15, 2023

Be My Eyes Integrates Be My AI™ into its First Contact Center with Stunning Results

World’s First AI Visual Support for Blind and Low Vision Customers
Preview of the Be My AI interface
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October 25, 2023

Be My AI Mentioned Amongst TIME Best Inventions of 2023

The new AI Describer for people who are blind or have low vision is featured in the AI Category
Be My AI User Interface Preview
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October 18, 2023

Be My AI Hits One Million Sessions Only Two Weeks After Open Beta Release

Two weeks after its official release, our community has already experimented with Be My AI 1,000,000 times and feedback has been phenomenal
text reading "Be My AI - soon available". On the right, picture of the Be My AI interface
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September 25, 2023

Announcing ‘Be My AI,’ Soon Available for Hundreds of Thousands of Be My Eyes Users

Be My Eyes’ AI assistant, powered by GPT-4, is rolling out to hundreds of thousands of iOS and Android users over the next several weeks.
Be My Eyes Logo
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September 18, 2023

Image to Text AI and Blurred Faces: What’s Going On?

An important update from Be My Eyes about our new image to text AI features and facial description
Alt-text: Phone screen showing the text “Terms of Service and Privacy Policy” following buttons with the options to ’Accept’ or ‘Decline’.
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September 4, 2023

Be My Eyes is Updating our Terms of Service and Privacy Policy

New Terms Include Be My AI and Accessible CX
Two people reading a LEGO Braille Bricks element chart, with Be My Eyes and LEGO logos.
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September 1, 2023

Be My Eyes and the LEGO Group partner to bring inclusive play experiences to blind and low vision Lego fans

People who are blind or have low vision can now reach out to a LEGO representative to get real time video assistance with LEGO® products and services.
Preview of the Be My AI interface. Text reading: "Become a Be My AI beta tester - we're expanding our beta test for iOS users".
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August 7, 2023

Introducing: Be My AI

Be My Eyes’ Virtual Volunteer, powered by GPT-4, gets a new name and will soon be open to beta testing by hundreds of iOS users worldwide
Belong and Be My Eyes Logos
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July 23, 2023

Belong pioneers inclusive ways to assist blind and low vision customers with Be My Eyes

People who are blind or have low vision can now reach out to a Belong representative to get real time video assistance with Belong products and services.
Picture of a woman celebrating, with confetti all around her
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May 23, 2023

Be My Eyes celebrates 500,000 people who are blind or have low vision joining the community!

Over 500,000 blind and low-vision people have now signed up to get visual assistance through Be My Eyes.
#GAAD written in white on a blue background.
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May 18, 2023

How to get Involved on Global Accessibility Awareness Day

Global Accessibility Awareness Day is an opportunity to raise awareness about digital inclusion and accessibility. Here’s how you can get involved.
Sky and Be My Eyes logos
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May 17, 2023

Sky Ireland officially joins Be My Eyes Specialized Help

Our community in Ireland can now reach out to a Sky Ireland representative to get real time video assistance with Sky Ireland products and services.
Picture of headphones next to a laptop
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May 2, 2023

Four Leading Brands and The National Federation of the Blind Join Be My Eyes’ Be My AI Corporate Beta Test

We’re excited to announce that Hilton, Microsoft, P&G, Sony, and The National Federation of the Blind (NFB) have joined our Be My AI beta test.
Picture of Sony in-ear headphone
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May 1, 2023

Sony

Sony partners with Be My Eyes and joins Be My AI Beta Test to further improve accessibility of its products.
Picture of a washing machine
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April 4, 2023

Procter & Gamble

Procter & Gamble joins the Be My AI beta to further improve accessibility of its products.
March 20, 2025

Be My Eyes and Knorr Thailand Partner to Launch AI and Human Assistance for Blind and Low-Vision Customers through the Be My Eyes app

This new initiative from Be My Eyes and Unilever enhances accessibility by enabling audio product information through Be My Eyes.
March 19, 2025

Be My Eyes partners with Aeroporti di Roma to Improve Global Travel Accessibility for Blind and Low-Vision Travelers

This new partnership brings live support to Rome Fiumicino Airport through the Be My Eyes app, improving travel independence for millions of travellers.
March 13, 2025

Be My Eyes Enters New Industry Sector with Major Customer Wins

‍Be My Eyes announced today at CSUN 2025, a number of new customer wins and expansion into a new industry sector.
March 12, 2025

Be My Eyes Announces Major Community Milestones and New Services for People Who Are Blind or Have Low Vision

‍Be My Eyes announced some major new milestones, and a number of additional services available for its community users.
February 26, 2025

AppleVis Releases its 2024 Apple Vision Accessibility Report Card

AppleVis, a Be My Eyes Company and the premier online resource for blind, DeafBlind, and low vision users of Apple products and services, today released its 2024 Apple Vision Accessibility Report Card.
February 5, 2025

Be My Eyes Releases Winter ‘25 App Update Promising Significant New Capabilities for Blind Users

Introduces Performance Enhancements and Flexible New Data Choices for Users
January 22, 2025

Be My Eyes Raises $6.1 Million to Accelerate Adoption of its AI-powered Accessibility Products

Be My Eyes announced today that it has raised $6.1 million through a Series A+ investment round and non-dilutive working capital from multiple enterprise partners.
January 15, 2025

Be My Eyes Celebrates 10 Years and a Decade of Accessibility Innovation

Be My Eyes is 10 Years Young, Reaches Three Quarters of a Million Users, 8.3 million Volunteers, and 43 million user requests a year
January 2, 2025

Celebrating Accessibility Excellence: 2024 AppleVis Golden Apple and David Goodwin Award Winners

Be My Eyes is thrilled to celebrate the winners of the 13th annual AppleVis Golden Apple Awards and the inaugural David Goodwin Award
November 26, 2024

Explore and Learn More On Sight Loss with the new RNIB Eyeware app!

RNIB Eyeware is a new app that deepens understanding of blindness and low-vision through immersive simulations
November 13, 2024

Be My Eyes is rolling out on Ray Ban Meta glasses starting today!

Update your Ray-Ban Meta glasses to start experiencing unprecedented hands-free accessibility with the Be My Eyes on Ray-Ban Meta glasses in the US, Canada, UK, Ireland, and Australia.
October 17, 2024

Be My Eyes Announces New Collaboration with Microsoft to Help Train Inclusive AI Models

Be My Eyes announced today that it is working with Microsoft to make AI models more inclusive for the over 340 million people around the world who are blind or have low vision.
October 15, 2024

Be My Eyes and Hilton Sign Industry-First Partnership to Create a More Accessible Hotel Stay

The partnership brings AI-powered virtual assistance and dedicated support from Hilton Reservations and Customer Care to Be My Eyes users in the U.S. and Canada
October 1, 2024

Accessibility Pioneer Mike Shebanek Joins Be My Eyes as Product and Market Strategist

Be My Eyes announced today that accessibility industry pioneer Mike Shebanek has joined the company as a Product and Market Strategist
September 25, 2024

Be My Eyes and Meta Announce Accessibility Partnership

Be My Eyes to provide “Call a Volunteer” on Ray-Ban Meta Smart Glasses, unlocking hands-free accessibility for blind and low vision people for the first time
September 11, 2024

A regional first: Zain Group partners with ‘Be My Eyes’ to provide accessibility assistance to people who are blind or have low vision

Zain Group, a leading provider of innovative technologies and digital lifestyle communications, operating in eight markets across the Middle East and Africa, has entered a regional first-of-its-kind strategic partnership with ‘Be My Eyes’ to provide instant visual assistance for people who are blind or have low vision.